After completion of training course, you will be able to:
- Obtain client information by answering telephone calls; interviewing clients; verifying information.
- Determine eligibility by comparing client information to requirements.
- Inform clients by explaining procedures; answering questions; providing information.
- Maintain communication equipment by reporting problems.
- Maintain and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Get a job as call center agent and earn up to $500 a month!
You will be able to get skills and qualifications needed to be a Call Center Agent such as phone skills, listening, data entry skills, people skills, informing, customer focus, customer service, attention to detail, professionalism, and multi-tasking.
Join our training course now !
Mekong Training Center (MTC) is one of the centers of Cambodian Mekong University providing professional training programs, computer skills, and foreign languages - English, Japanese, and Korean.